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The Strategic Assistant
What does it mean to be a strategic partner? Part one
Course introduction and what to expect from the Strategic Assistant online course (4:05)
What does it mean to be a strategic Assistant? (17:15)
Trust, loyalty, honesty and respect: An introduction to strategic partnerships (10:48)
TEMPLATE Are you ready to start building your partnership? Ten questions to ask yourself and your Executive (2:16)
WORKBOOK Accelerating Trust
Building an effective relationship with your Executive (20:47)
How to build trust with your Executive
Being Intentional - Crafting your own Assistant role
Introduction to module two - Being intentional in your role (1:48)
Ripping up your job description and aligning your role with strategic business objectives (8:52)
Reviewing your job description
Moving away from tick box administrative tasks to value-adding tasks (20:50)
WORKBOOK Moving away from “tick box” administrative tasks
Crafting your role: Your 90 Day Plan (8:04)
TEMPLATE Creating SMART goals and objectives that align with your organisation's strategy
What supervisory support do you need to become a strategic Assistant?
Introduction to module three - What supervisory support do you need to become a strategic Assistant? (1:58)
10 expectations Strategic Assistants have of their Executive (7:06)
The Partnership Model (11:17)
WORKBOOK: What supervisory support do you need to become a strategic Assistant?
Encouraging your Executive to delegate (10:48)
What meetings should you have with your Executive?
Managing your 1:1 meeting with your Executive (14:26)
TEMPLATE Measuring performance by meeting and exceeding expectations
The Strategic Assistant as a master communicator
Introduction to module four - The Strategic Assistant as a master communicator (3:08)
Communicating with clarity and confidence (24:18)
Effective listening (19:16)
Understanding your Executive's behaviour (39:02)
Understanding your personality and communication preferences
Being curious and asking good questions (46:23)
READY TO GO RESOURCE: Clarifying questions
Mastering difficult conversations (31:54)
Cementing relationships: Entering and creating a position in the inner circle
Exploring the concept of the inner circle (15:46)
Working in the inner circle (44:25)
WORKBOOK: Creating your own inner circle and building influence
How can you be heard when people don’t want to listen?
Creating impact in your role
Introduction to module six - Creating Impact in your role (2:27)
Creating impact in your role (23:31)
WORKBOOK: Moving the Needle - Creating Impact in your role
Finding opportunities for growth (10:42)
This three letter word is holding you back (13:28)
Saying no more often can create impact
Owning your space: Networking and Personal Branding
Introduction - Owning your space: Networking and Personal Brand (2:07)
Become a person of influence by elevating your brand through networking (9:42)
How to communicate your value and uniqueness through your spoken word (4:12)
Discover your ‘Big Game’ (your mission, vision and purpose) (68:05)
WORKBOOK: How to elevate your personal brand using the know-like-trust principle
Understanding strategy and improving your strategic thinking
The road to strategic thinking (20:26)
The listening tour (8:43)
Improving your strategic thinking (18:21)
WOOKBOOK: Understanding your organisation's strategy
What does it mean to be a strategic partner? Part two
Anticipating needs and other mind reading tricks (26:40)
Operating in partnership (17:03)
What do they pay you for? Getting results beyond the drift! (8:40)
Holding yourself accountable (5:23)
Giving and receiving feedback (16:27)
Working in a fast-paced environment, setting boundaries and avoiding burnout
How to work in a high-pressured environment (21:15)
How to engage in consistent and constant communication about your needs (14:53)
Self-care and The Strategic Assistant (17:50)
WORKBOOK: Discovering your boundaries and respecting them
Understanding overwhelm and setting priorities
How to regain control of your workload (14:00)
The mindset of a successful strategic business partner
Think Like a CEO (37:06)
How to overcome imposter syndrome (33:20)
Remaining steady in the storms of change (28:01)
The Assistant Growth Mindset (8:06)
How to ensure nothing falls through the cracks
Future proofing the role of the strategic Assistant
Staying visible and in the loop while working at home (28:22)
What does the future look like for Assistants? (50:47)
Managing your 1:1 meeting with your Executive
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