The Advanced Assistant online course

The Advanced Assistant

Online Course

An online course that takes Assistants to the next level in their career by teaching the skills and competencies needed to thrive in the role.

Enrol for £250 | €300 | $330


As the workplace continues to evolve, it is becoming more evident that Assistants with a dynamic mindset and exceptional interpersonal skills stand out in the crowd.

Outstanding Assistants are indispensable in their roles. Their mindset is such that they quickly rise to the top of their organisation and support the business's growth. They understand how to communicate their worth, voice their opinions and add value

In The Advanced Assistant Online Course, we are here to share advanced strategies that keep Assistants at the top of their game and achieve more significant results. If you are at this stage in your career. It’s time to think big.


Deliver results quickly and effectively. 

Create an impact in your role and perform at a higher level. 

Develop critical thinking. 

Take initiative and understand the context of any decision.

Build resilience and manage challenges.

Identify and overcome common challenges in the Assistant role.

Be seen as a leader in your organisation.

Build relationships, communicate value and lead in your role .

Enrol for £250 | €300 | $330


Ace your next performance review with this fantastic BUNDLE of SMART objectives and goal setting templates for Assistants.

These free templates will help you stay on track throughout the year.

Included in this bundle are:

  • A list of SMART goal and objective examples for Executive Assistants, Personal Assistants and Administrative Assistants
  • A SMART objectives template for Assistants to set their performance goals
  • Goal setting worksheet for Assistants to work through with their Executive during the performance review meeting


I was really inspired and 'pumped' with the changes I wanted to make in myself, things I wanted to bring back to my company to try and improve upon and generally feeling reinvigorated about being a PA and my ambitions within this career path.” 

- Claire (Dublin, Ireland)

It far exceeded my expectations. I have taken away so much that I can apply to my work immediately. Inspiring, motivating, and full of fantastic key learning points, no matter where you are in your career.”

- Sandy (San Francisco, USA)


I'm Nicky: I launched Practically Perfect PA back in October 2011, and it has since grown to become the go-to resource for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in their chosen profession. Practically Perfect PA offers practical tips, honest advice and all kinds of career development support specifically for Assistants.

Since 2015 we have organised events, virtual summits and online courses for over 10,000 Assistants from around the world. It is fair to say the Assistant role has changed significantly, and I am so proud that Practically Perfect PA has been part of the journey for over a decade.

Nicky Christmas, Founder of Practically Perfect PA



After completing The Advanced Assistant online course, you will have the tools to work seamlessly and in step with C-Suite level Executives and the leaders in your organisation. We have case studies from high-profile Assistants, leading trainers and thought-leaders. Each module is designed to give you tools to implement in your role.


Unleashing your potential

Not sure what step to take next? In this module, we share concrete advice that will help you unlock your skillset, understand your value, and make the next move in your Assistant role.


Mastering communication

Assistants must know the best way to communicate with those around them, how to use that form of communication and when to use it to influence and build relationships.


Taking Ownership and Driving Results

This is where Executive Assistants add real value. Taking ownership of processes, driving results, making decisions and being accountable for their work.


Developing leadership skills

Assistants have to take the initiative, make things happen and take responsibility for driving the business forward. Even if you are not in a management role, you can act like a leader and take action. We will show you how.


Managing Challenges and Building Resilience

In this module, we show you how to anticipate risks and feel comfortable with change. We look at how Assistants can absorb hard knocks, regroup and bouncing back from common challenges in the role.


Creating personal impact

In our final module, we detail how Assistants can make a lasting and personal impact on their organisations, from building influence to problem-solving and critical thinking.


Practically Perfect PA is one of the most extensive global online resources for Assistants, with over 35,000 subscribers from over 100 countries.

Since 2011, Practically Perfect PA has trained over 10,000 Assistants through our online training, Virtual Summits and our Future Assistant Global Summit.

The Advanced Assistant is a collection of some of our most popular “mindset” presentations PLUS over thirty accompanying documents.


As an Assistant, there is a growing need to develop your mindset to future-proof your career. These core competencies will help you grow as a business asset in your organisation. The Advanced Assistant Online Course will help you build a leadership mindset to operate at a high level in partnership with your Executive.

MODULE ONE: Unleashing your potential

  • Unlocking your potential
  • Communicating your value
  • Power Up - The six keys to unleashing your potential
  • Seven essential Assistant strategies
  • This three-letter word is holding you back
  • Leading with gravitas and unleashing your potential
  • Reclaim your purpose
  • Living your best life yet
  • Why every Assistant should have their own personal vision statement

MODULE TWO: Mastering communication

  • Become an effective communicator
  • Chaos, difficult conversations & confidence during transition
  • Getting through to people
  • Building credibility
  • How to stay visible and in the loop while working from home
  • Understanding your personality and communication preferences
  • Getting through to people
  • Is your Executive a poor communicator?
  • A sneak peek into E.I. and its importance in our work lives

MODULE THREE: Taking Ownership and Driving Results

  • Ensuring buy-in from your Executive
  • How to show empathy at work
  • Champion of Change
  • How leader Assistants remain steady in the storms of change
  • Leveraging your position and becoming an agent of change
  • Developing your hustle

MODULE FOUR: Developing Leadership Skills

  • Overcoming imposter syndrome
  • Feel like an imposter at work?
  • How Assistants become leaders
  • Working in the inner circle - panel session
  • The ABC of Leadership
  • The Assistant growth mindset
  • Developing a growth mindset
  • What kind of leader do you want to be?
  • 5 ways to improve your leadership skills

MODULE FIVE: Managing Challenges and Building Resilience

  • When the going gets tough, the tough get going! How to have the mental strength
  • The challenges and triumphs Assistants face as they transition into business-critical roles
  • How to cope in a high-pressure environment
  • Truth and Dare, The Administrative Professional Challenge
  • Where do you draw the line? Setting boundaries for Assistants
  • How A "Slinky" Mindset Can Help Assistants Bounce Out Of challenging times
  • Staying motivated and on track

MODULE SIX: Creating personal impact

  • Personal Impact, storytelling and the Assistant Mindset
  • Building influence with your colleagues and key contacts
  • How To perform at a higher level
  • Be the game changer in your organisation
  • Me, Incorporated
  • How to keep up in a fast-paced working environment
  • How to identify and fix problems at work
Enrol for £250 | €300 | $330


We have selected 35 video sessions, each with a different presenter. Many of the presenters are well known and respected trainers from all over the globe, and others are Assistants with amazing tips and techniques that they want to share with you.

World Leading Trainers

Every one of our presenters wants to help you create the mindset needed in this profession. They have structured their content to give you clear action items to help you succeed and teach you how to thrive in the role.

Articles and Templates

We have over 15 articles, bonus templates and checklists which will help you master all of the core competencies you need to succeed in the role.


When does the course start and finish?

The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.

How long do I have access to the course?

How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.

What if I am unhappy with the course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.


There is no better time to direct and control your career path than right now. The Advanced Assistant will keep you one step ahead of the competition.