MANAGING UP – THE FUNDAMENTALS
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The Three C’s: Connection, Commitment, Confidence (10:21)
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Matching, meeting and exceeding expectations (32:04)
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Strategic meetings with your Executive (21:28)
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How to ensure your one-to-one meeting with your Executive is always on the schedule (16:06)
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Case Study: Providing feedback and managing up (17:33)
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BONUS: Working as a Linchpin Assistant (22:46)
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TEMPLATE: Communication Preferences
MANAGING TASKS, TIME AND REPUTATION
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What does it mean to manage up? (39:51)
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How to manage your Executive’s energy, focus and mindset (20:42)
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Case Study: Supporting your Executive’s resilience and managing up (59:30)
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PROCESS: Creating a time audit for your Executive
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CHECKLIST: Meetings your Executive should have in their yearly schedule
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Creating daily reports for your Executive (8:30)
WORKING IN SYNC WITH YOUR EXECUTIVE
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Working in the inner circle and making your Executive successful (34:12)
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Improving workflow with your Executive (31:43)
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Asking questions and getting the information you need (13:45)
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Case Study: Working in partnership with your Executive (5:37)
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Creating a user manual for your Executive (22:53)
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TEMPLATE: Questions to Ask your Executive to get clear on Priorities
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TEMPLATE: The meetings Assistants should have with their Executive
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TEMPLATE: One-to-one Meeting Agenda
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CHECKLIST: Communication Protocols with your Executive Protocols with your Executive
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BONUS: Managing up and building a solid partnership with your Executive (21:45)
THINKING STRATEGICALLY AND BEING PROACTIVE
