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The Strategic Business Partner Online Course
MODULE ONE What does it mean to be a Strategic Business Partner? Part one
Student Community
What does it mean to be a Strategic Business Partner? (16:55)
Trust, loyalty, honesty and respect: An introduction to strategic partnerships (10:30)
How to build trust with your Executive
Building an effective relationship with your Executive
Building Rapport with your Executive (21:22)
WORKBOOK: Accelerating Trust with your Executive
TEMPLATE: 20 Questions to help Build Rapport
EXERCISE: Are you ready to start building your partnership? Ten questions to ask yourself and your Executive (2:08)
MODULE TWO Being Intentional - Crafting your own Strategic Business Partner role
Ripping up your job description and aligning your role with strategic business objectives (8:47)
Moving away from tick box administrative tasks to value-adding tasks (21:28)
EXERCISE: Crafting your role - Your 90 Day Plan (7:58)
BONUS: Crafting your role masterclass with Shirwyn Weber (61:07)
Reviewing your job description
WORKBOOK: Moving away from “tick box” administrative tasks
TEMPLATE: Creating SMART goals and objectives that align with your organisation's strategy
TEMPLATE: Job Description for a Strategic Business Partner
MODULE THREE What supervisory support do you need to become a Strategic Business Partner?
10 expectations Strategic Business Partners have of their Executive (6:54)
Encouraging your Executive to delegate (10:38)
EXERCISE: The Partnership Model (11:00)
What meetings should you have with your Executive?
WORKBOOK: What supervisory support do you need to become a Strategic Business Partner?
TEMPLATE: Measuring performance by meeting and exceeding expectations
BONUS: Managing your 1:1 meeting with your Executive (13:00)
MODULE FOUR The Strategic Business Partner as a master communicator
Communicating with clarity and confidence (24:11)
Effective listening (18:46)
Understanding your Executive's behaviour (38:41)
Being curious and asking good questions (46:15)
WORKBOOK: The communication agreement
EXERCISE: Understanding your personality and communication preferences
TEMPLATE: Clarifying questions
BONUS: Mastering difficult conversations (31:40)
MODULE FIVE Cementing relationships: Entering and creating a position in the inner circle
Exploring the concept of the inner circle (15:38)
Case study: Working in the inner circle (44:20)
How can you be heard when people don’t want to listen?
WORKBOOK: Creating your own inner circle and building influence
EXERCISE: How credible are you in your role?
TEMPLATE: Understanding Leadership Styles
BONUS: Q&A with Debbie Gross, Former Chief EA to the CEO of CISCO (63:50)
MODULE SIX Creating impact in your role
Creating impact in your role (23:23)
This three letter word is holding you back (13:01)
EXERCISE: Finding opportunities for growth (10:29)
Saying no more often can create impact
WORKBOOK: Moving the Needle - Creating Impact in your role
TEMPLATE: Creating Strategic Impact
BONUS: Strategic Project Example
MODULE SEVEN Owning your space: Networking and Personal Branding
Become a person of influence by elevating your brand through networking (9:35)
Discover your ‘Big Game’ (your mission, vision and purpose) (67:58)
EXERCISE: How to communicate your value and uniqueness through your spoken word (4:09)
BONUS: Me, Incorporated (17:39)
WORKBOOK: How to elevate your personal brand using the know-like-trust principle
TEMPLATE: 20 networking questions to use at any Assistant event
MODULE EIGHT Understanding strategy and improving your strategic thinking
The road to strategic thinking (20:06)
Improving your strategic thinking (17:58)
Understanding your organisation's strategy (52:10)
EXERCISE: The listening tour (8:35)
WOOKBOOK: Understanding your organisation's strategy
TEMPLATE: Resources to increase your business acumen
BONUS: Introducing OKRs (29:49)
MODULE NINE What does it mean to be a Strategic Business Partner? Part two
Anticipating needs and other mind reading tricks (26:28)
Operating in partnership (16:58)
Holding yourself accountable (5:08)
Giving and receiving feedback (16:14)
EXERCISE: What do they pay you for? Getting results beyond the drift! (8:24)
TEMPLATE: Preparing for a difficult conversation with your Executive
BONUS: Strategic Project Example
MODULE TEN Working in a fast-paced environment, setting boundaries and avoiding burnout
How to work in a high-pressured environment (20:11)
How to engage in consistent and constant communication about your needs (14:41)
Self-care and The Strategic Assistant (17:35)
How to regain control of your workload (26:02)
BONUS: The Elevated EA - An Interview with Maggie Jacobs (62:38)
Understanding overwhelm and setting priorities
WORKBOOK: Discovering your boundaries and respecting them
EXERCISE: Partnering with a self-reliant Executive
MODULE ELEVEN The mindset of a successful strategic business partner
Think Like a CEO (36:54)
How to overcome imposter syndrome (33:09)
Remaining steady in the storms of change (27:51)
The Assistant Growth Mindset (7:54)
EXERCISE: How to ensure nothing falls through the cracks
EBOOK: Building Influence in the Assistant role
TEMPLATE: Key Strengths for High Performing Assistants
BONUS: Empowering yourself (27:29)
MODULE TWELVE Future proofing the role of the Strategic Business Partner
Staying visible and in the loop while working at home (28:11)
Supporting multiple Executives remotely (32:41)
New Practices: Working as a Strategic Business Partner (38:02)
What does it mean to be a Strategic Business Partner?
SLIDES_ The road to strategic thinking.pdf
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SLIDES_ The road to strategic thinking.pdf
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